Master Toys

Return Policy

We understand that sometimes things don't work out the way we expect them to. If you find yourself not entirely content with your purchase, we provide a hassle-free return policy to rectify the situation.


Our policy lasts 30 days after purchase. Beyond this, unfortunately, we can’t offer you a refund or exchange.


Qualify return, the item must be unused and in the same condition as when you received it. It should also be in its original packaging with all tags and labels intact. 


Please note to complete your return, we require a receipt or proof of purchase.


Send us an email with your order number and the reason for the return. We'll guide you through the rest of the process.


Once we receive your returned item, we'll inspect it thoroughly to ensure that it meets our return policy guidelines. If approved, we'll process a refund to your original payment method as soon as possible. (Please note that it may take a few business days for the refund to appear in your account)


Unfortunately, we're unable to refund shipping costs for returned items unless the item is defective or damaged. Additionally, we're currently unable to process exchanges for international orders.


Ensuring customer satisfaction is our top priority. If you have any questions or concerns about our return policy, please don't hesitate to contact us. 

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